Contact Us

Customer service is our #1 priority and we will do everything to make things right.
We’re here to help! If you have any questions, concerns, or feedback, please don’t hesitate to reach out, we'll get back to you within 24 hours.

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Headquarters Address: No.1 Jiangling East Road, Jiangling Street, Wujiang District, Suzhou
Overseas Warehouse Address: 1979 Renaissance Pkwy, Rialto, CA 92376
Customer Service Email: support@simpleway.com
(Available Monday to Friday, 9 AM to 6 PM, EST and we aim to reply within 24 hours - Except Holiday)

Our customer service team is ready to assist you. We look forward to hearing from you!